Website Regulations
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SHIPPING & RETURN POLICY
All of my artwork is handmade and every piece is one of a kind - the art representing my belief in the importance of individuality, and her take on pottery being everlasting and undying, in the sense that it leaves a certain “mark” on our world.
Shipping and handling costs locally (Israel) are included in cost amount.
Delivery time depends on the Israeli post schedule.
Please contact me in advance to check additional delivery fee.
All packages are shipping through the Israel Postal Service.
Please see general Terms & Conditions.
Before making any purchases, please thoroughly read through every word and view every photo in your selected product descriptions. I work diligently to convey truth in every photograph and text description in my online store. I ask that you respect these efforts by thoroughly investigating and understanding all aspects of your pottery order before sending any money. If you have any questions, please email me before purchase : noapottery@gmail.comIt is very important to me that you are completely satisfied.
Please note: the art is all made by hand. It involves the use of raw materials such as clay and glaze, which are all essentially one of a kind. The final pieces might be slightly different than the images on my site.
Noa Kidron Pottery inspect 100% of the pottery visually and by vigorously rubbing her hands around the surface of every piece. I work to maintain an extremely high Standard of Quality. I polish sharp textures and remove cracked pottery, but flaws are still common and every pot probably has one. Like scars in our skin, they are natural, unavoidable parts of the Art.
CAUTION: Pottery will break if dropped or banged against hard surfaceWe are not able to offer refunds or replacement pottery for Noa Pottery packages that are lost, stolen or “returned to sender.”
When purchasing Noa Pottery, you must enter a shipping address that is safe to receive packages from the Israel Post Office. You are responsible for entering a proper shipping address that is safe to receive your packages.
If your pottery package arrives broken, then I will ship you replacement pottery at no cost, including shipping costs. However, I require that you email me photo evidence of your broken pottery first including photo of package : noapottery@gmail.com
If you are not happy with your pottery for any reason, please e-mail me. I really appreciate all feedback, both positive and negative. My contact email: noapottery@gmail.com
Returns
You may return the item(s) within fourteen days, beginning with the day you received them. To do so, you must first notify us in writing by email to noapottery@gmail.com
Please do not ship the item(s) before contacting me.
Once received your email, I will contact you confirming that return or exchange is eligible. Items must be in the original undamaged packaging and shipped back to the studio at your expense.
I will refund the full cost of the item when it safely reaches the studio. It must arrive back in the same condition as it was received.
The return will be issued to the original source of payment excluding shipping costs within 7-10 days.
Terms & Conditions
Welcome to Noa Kidron Pottery. This Privacy Policy outlines how noakidron.com collects, uses, stores, and protects the information of its users. Your use of this website signifies your full agreement to the terms of this policy.
General
This Privacy Policy describes how Noa Kidron (noakidron.com) collects, uses, stores, and protects your information. Your use of this website signifies your full agreement to the terms of this policy.
Information Collection
Voluntarily Provided Information: We collect personal information that you voluntarily provide to us, such as your name and email address, when you contact us via email (noapottery@gmail.com) or make a purchase.
Automated Information: The website may automatically collect non-personal, aggregated data for analytical purposes. This could include your IP address, browser type, operating system, and a record of your browsing activity on the site.
Use of Information and Analytics
The personal information you provide is used solely for the purpose for which it was submitted, such as processing your orders, responding to your inquiries, or providing you with a service. We may use analytical tools to analyze user traffic and improve the website's functionality and user experience. The data collected by these tools is aggregated and does not personally identify you.
Email Communications
By contacting us via email, you consent to receive communications from Noa Kidron Pottery related to your inquiries or purchases. We do not currently operate a newsletter.
Data Storage and Security
Wix Platform: All collected information is stored on Wix servers with a high standard of security. For more details on Wix's security measures, please refer to their policy: Wix Security Measures Overview.
Third-Party Apps: If any third-party applications are installed on the site, they may have their own data collection and access permissions. CMSblocks is not responsible for the data collected by these external applications.
General Security: While we take reasonable measures to protect your information, no electronic transmission or storage method is 100% secure.
Disclosure to Third Parties
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required by law (e.g., in response to a court order). Non-personal, aggregated data may be shared with business partners or external providers for the purpose of data analysis and improving our services.
Legal Information on Privacy
For general information on privacy laws in Israel, you may consult the following government resources:
Privacy Protection Law (Hebrew)
Privacy Protection Authority (Hebrew)
Changes to the Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page and will take effect immediately. We encourage you to review this policy periodically.
Contact Us
For any questions regarding this Privacy Policy, please contact us at: noapottery@gmail.com.
Privacy Policy
We at CMSblocks are committed to making our website accessible to the widest possible audience, regardless of ability. We strive to provide an inclusive and seamless browsing experience for all users.
Our Accessibility Efforts
This website is built on the Wix platform, which includes built-in accessibility features. We have conducted a thorough accessibility audit of the site using the "White Studio" system to identify and address potential issues. We continuously work to meet the guidelines of the Israeli Standard for Web Accessibility (T.I. 5568), which is based on WCAG 2.0 at level AA.
Our key actions include:
Keyboard Navigation: The website is fully navigable using only a keyboard.
Screen Reader Compatibility: Content is optimized with proper semantic markup, alt text for images, and clear headings to ensure compatibility with screen readers.
Visual Adjustments: Users can adjust font sizes, and the site uses high-contrast colors to enhance readability.
Limitations and Feedback
Despite our best efforts, some parts of the website may not be fully accessible due to dynamic content or third-party integrations (e.g., videos, external links). If you encounter any accessibility issues, please contact us. We are dedicated to ongoing improvement and welcome your feedback.
Contact Our Accessibility Coordinator
To report an accessibility issue, please send an email to our accessibility coordinator. For us to address the issue promptly, please include the following information in your email:
A detailed description of the problem.
The exact location (URL or page name) of the issue.
A screenshot, if possible.
Email: cmswixblocks@gmail.com
Resources
For more information on web accessibility, you can refer to the following resources: